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MiWay is testing a new seat option on a select number of our buses. When you ride on a bus equipped with the test seats, scan the MiVoice QR decal on board to participate in a quick survey to collect your feedback.
To complete the survey, look for the MiVoice QR code sticker found only on the buses participating in the trial program. It will be located on or near the trial seats.
3–4 minutes Chance to win 1 of 25 PRESTO cards
Project overview
MiWay is piloting new bus seats to better understand what riders find most comfortable, clean, and durable. Your feedback will help decide which seats to use across the fleet.
How to participate
Board a bus equipped with the trial seats. Watch for participating buses.
Find the MiVoice sticker on or near the trial seats. Once seated, look for the QR decal near your seat and scan it with your phone camera.
Share your experience. Complete the short survey during your ride.
Fill out the information page. Enter the draw for a chance to win one of the $25 PRESTO gift cards.
Examples
Here’s what you might see on a bus participating in the trial.
Bus interior example This photo illustrates how the seats appear on board.
QR decal example Look for decals like this near your seat to scan and take the survey.
In the survey, you’ll select the photo that matches the seat you’re sitting on.
Privacy & accessibility
The survey is anonymous and designed for mobile with large tap targets and clear language. Prize entry, if you choose, is stored separately from your answers.
Need assistance? Ask the operator to point out the MiVoice QR decal.
FAQ
Do I need to be on a bus to take the survey?
Yes—please complete it while seated so your feedback reflects your current ride.
Can I respond more than once?
One response per ride is most helpful.
MiWay is testing a new seat option on a select number of our buses. When you ride on a bus equipped with the test seats, scan the MiVoice QR decal on board to participate in a quick survey to collect your feedback.
To complete the survey, look for the MiVoice QR code sticker found only on the buses participating in the trial program. It will be located on or near the trial seats.
3–4 minutes Chance to win 1 of 25 PRESTO cards
Project overview
MiWay is piloting new bus seats to better understand what riders find most comfortable, clean, and durable. Your feedback will help decide which seats to use across the fleet.
How to participate
Board a bus equipped with the trial seats. Watch for participating buses.
Find the MiVoice sticker on or near the trial seats. Once seated, look for the QR decal near your seat and scan it with your phone camera.
Share your experience. Complete the short survey during your ride.
Fill out the information page. Enter the draw for a chance to win one of the $25 PRESTO gift cards.
Examples
Here’s what you might see on a bus participating in the trial.
Bus interior example This photo illustrates how the seats appear on board.
QR decal example Look for decals like this near your seat to scan and take the survey.
In the survey, you’ll select the photo that matches the seat you’re sitting on.
Privacy & accessibility
The survey is anonymous and designed for mobile with large tap targets and clear language. Prize entry, if you choose, is stored separately from your answers.
Need assistance? Ask the operator to point out the MiVoice QR decal.
FAQ
Do I need to be on a bus to take the survey?
Yes—please complete it while seated so your feedback reflects your current ride.
Can I respond more than once?
One response per ride is most helpful.
Page last updated: 23 Feb 2026, 06:37 AM
Lifecycle
Open – Rider Feedback Collection
Let’s Make MiWay More Comfortable Together is currently at this stage
The MiVoice survey is open for riders to share their in-ride feedback.
Under Review – Analyzing Rider Insights
this is an upcoming stage for Let’s Make MiWay More Comfortable Together
Once the survey closes, the research team will review and analyze all responses. The findings will help assess how the pilot seats perform in real-world conditions and what riders value most in seat comfort and durability.
Final Report – Results and Next Steps
this is an upcoming stage for Let’s Make MiWay More Comfortable Together
A summary of results and key recommendations will be shared with the public. Insights will inform MiWay’s decisions about future seat installations and improvements across the fleet.
