Improving Service on Route 31 Ogden and Route 5 Dixie
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Background:
The Ministry of Transportation (MTO) is undertaking improvements to the Queen Elizabeth Way (QEW) from East of Cawthra Road to West of Etobicoke Creek in Mississauga. Construction began in May 2022, and will continue for five years with an anticipated completion date in July 2026.
In September 2024, the construction led to an intersection reconfiguration that affected Route 5 Dixie service. To help reduce the impact to our customers, MiWay introduced a new Route 31 Ogden effective December 23, 2024 to service Dixie Outlet Mall along Dixie Road, Lakeshore Road, and Ogden Road via Long Branch GO Station.
We have heard feedback from customers and residents and some of these concerns include:
Infrequent service along Ogden Avenue, resulting in long travel times due to northbound only service.
Longer travel times for customers on Ogden Avenue to Long Branch GO Station.
Poor connectivity to the GO Transit Lakeshore West line.
Upcoming Changes
From April 7 to 13, MiWay engaged with customers both in-person and online to gather feedback on proposed service changes to Route 31 Ogden, Route 5 Dixie, and the Dixie Outlet Mall terminal. The feedback received largely supports the recommendations, and all feedback has been carefully considered. Based on your feedback, we will implement the following changes, effective June 30, 2025.
Dixie Outlet Mall Terminal Change
MiWay will relocate service from the Dixie Outlet Mall Terminal to new on-street stops along Dixie Road. The terminal change aims to resolve terminal congestion to improve operations, reliability, travel time and customer accessibility.
Installing Shelters at the New Stops
MiWay will install larger enhanced shelters with benches, heating and automatic doors to provide improved comfort during cold weather. If the enhanced shelters aren’t ready by June 30, temporary shelters and benches will be provided to ensure a smooth transition until the enhanced shelters can be installed.
Revised Routing for Route 5 Dixie
Route 5 Dixie will provide streamlined routing by staying on Dixie Road (instead of looping around the Dixie Outlet Mall Bus Terminal) while reducing overall travel time along the route. New permanent bus stops will be added for Route 5 Dixie along Dixie Road to make your commute easier and more convenient.
With Route 5 now servicing Dixie Road between the QEW and Lakeshore Boulevard, MiWay is also working with the Region of Peel to introduce new on-street stops at protected pedestrian crossings to better service the area.
New Routing for Route 31 Ogden
Route 31 Ogden will be extended to service Dixie GO station from Long Branch GO station via Lakeshore Road E, Ogden Avenue, South Service Road, and Dixie Road. This extension will provide two-way (north and south), all-day service along Ogden while still maintaining connections to Dixie Outlet Mall.
For customers on Ogden Avenue, faster direct service to Long Branch GO Station will be reinstated. The extension of Route 31 Ogden will also provide new connections to the GO Transit Milton Line at Dixie GO Station.
Key Findings Dashboard
Here is the breakdown of the support we received from you:
Dixie Outlet Mall Terminal Change
Nearly two‑thirds of riders (64.6 %) support shifting Routes 4, 5, and 31 from the Dixie Outlet Mall terminal to an on‑street bay on Dixie Road.
Revised Routing for Route 5 Dixie
About seven in ten respondents (68.5 %) favor keeping Route 5 Dixie on Dixie Road with new stops for a simpler, more convenient trip.
Extending Route 31 Ogden
An overwhelming majority (84.6 %) endorse extending Route 31 Ogden to Dixie GO Station with all‑day, two‑way service.
Background:
The Ministry of Transportation (MTO) is undertaking improvements to the Queen Elizabeth Way (QEW) from East of Cawthra Road to West of Etobicoke Creek in Mississauga. Construction began in May 2022, and will continue for five years with an anticipated completion date in July 2026.
In September 2024, the construction led to an intersection reconfiguration that affected Route 5 Dixie service. To help reduce the impact to our customers, MiWay introduced a new Route 31 Ogden effective December 23, 2024 to service Dixie Outlet Mall along Dixie Road, Lakeshore Road, and Ogden Road via Long Branch GO Station.
We have heard feedback from customers and residents and some of these concerns include:
Infrequent service along Ogden Avenue, resulting in long travel times due to northbound only service.
Longer travel times for customers on Ogden Avenue to Long Branch GO Station.
Poor connectivity to the GO Transit Lakeshore West line.
Upcoming Changes
From April 7 to 13, MiWay engaged with customers both in-person and online to gather feedback on proposed service changes to Route 31 Ogden, Route 5 Dixie, and the Dixie Outlet Mall terminal. The feedback received largely supports the recommendations, and all feedback has been carefully considered. Based on your feedback, we will implement the following changes, effective June 30, 2025.
Dixie Outlet Mall Terminal Change
MiWay will relocate service from the Dixie Outlet Mall Terminal to new on-street stops along Dixie Road. The terminal change aims to resolve terminal congestion to improve operations, reliability, travel time and customer accessibility.
Installing Shelters at the New Stops
MiWay will install larger enhanced shelters with benches, heating and automatic doors to provide improved comfort during cold weather. If the enhanced shelters aren’t ready by June 30, temporary shelters and benches will be provided to ensure a smooth transition until the enhanced shelters can be installed.
Revised Routing for Route 5 Dixie
Route 5 Dixie will provide streamlined routing by staying on Dixie Road (instead of looping around the Dixie Outlet Mall Bus Terminal) while reducing overall travel time along the route. New permanent bus stops will be added for Route 5 Dixie along Dixie Road to make your commute easier and more convenient.
With Route 5 now servicing Dixie Road between the QEW and Lakeshore Boulevard, MiWay is also working with the Region of Peel to introduce new on-street stops at protected pedestrian crossings to better service the area.
New Routing for Route 31 Ogden
Route 31 Ogden will be extended to service Dixie GO station from Long Branch GO station via Lakeshore Road E, Ogden Avenue, South Service Road, and Dixie Road. This extension will provide two-way (north and south), all-day service along Ogden while still maintaining connections to Dixie Outlet Mall.
For customers on Ogden Avenue, faster direct service to Long Branch GO Station will be reinstated. The extension of Route 31 Ogden will also provide new connections to the GO Transit Milton Line at Dixie GO Station.
Key Findings Dashboard
Here is the breakdown of the support we received from you:
Dixie Outlet Mall Terminal Change
Nearly two‑thirds of riders (64.6 %) support shifting Routes 4, 5, and 31 from the Dixie Outlet Mall terminal to an on‑street bay on Dixie Road.
Revised Routing for Route 5 Dixie
About seven in ten respondents (68.5 %) favor keeping Route 5 Dixie on Dixie Road with new stops for a simpler, more convenient trip.
Extending Route 31 Ogden
An overwhelming majority (84.6 %) endorse extending Route 31 Ogden to Dixie GO Station with all‑day, two‑way service.
