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MiWay is committed to providing excellent transit services that meet the diverse needs of our community. We continually strive to improve our riders' experiences and understand the transportation choices of our residents. Your feedback is essential to helping MiWay better serve you!
Why Participate?
Your insights will help us:
Improve overall rider satisfaction.
Enhance safety and reliability.
Strengthen customer service channels.
Identify barriers and encourage new riders to use MiWay.
Strengthen customer service and communication channels.
Participating in our survey only takes approximately 5 minutes and your responses will remain confidential.
Survey Overview
The Spring 2025 MiWay Customer Satisfaction Survey has two pathways:
For Current MiWay Riders:
Share your satisfaction with safety, reliability, customer service, and cleanliness.
Provide feedback on service information and communication.
For Non-Riders:
Help us understand your transportation needs and what prevents you from using MiWay.
Suggest improvements or incentives that would encourage you to try our transit services.
Your Feedback Matters!
By completing the survey, you directly influence the future of transit services in Mississauga. Every response brings us closer to achieving a transit system that works best for everyone.
Please participate in the Survey by April 30, 2025.
Register at Mivoice.ca to participate in future surveys and consultations.
MiWay is committed to providing excellent transit services that meet the diverse needs of our community. We continually strive to improve our riders' experiences and understand the transportation choices of our residents. Your feedback is essential to helping MiWay better serve you!
Why Participate?
Your insights will help us:
Improve overall rider satisfaction.
Enhance safety and reliability.
Strengthen customer service channels.
Identify barriers and encourage new riders to use MiWay.
Strengthen customer service and communication channels.
Participating in our survey only takes approximately 5 minutes and your responses will remain confidential.
Survey Overview
The Spring 2025 MiWay Customer Satisfaction Survey has two pathways:
For Current MiWay Riders:
Share your satisfaction with safety, reliability, customer service, and cleanliness.
Provide feedback on service information and communication.
For Non-Riders:
Help us understand your transportation needs and what prevents you from using MiWay.
Suggest improvements or incentives that would encourage you to try our transit services.
Your Feedback Matters!
By completing the survey, you directly influence the future of transit services in Mississauga. Every response brings us closer to achieving a transit system that works best for everyone.
Please participate in the Survey by April 30, 2025.
