MiWay Customer Satisfaction Survey – Spring 2025

Share MiWay Customer Satisfaction Survey – Spring 2025 on Facebook Share MiWay Customer Satisfaction Survey – Spring 2025 on Twitter Share MiWay Customer Satisfaction Survey – Spring 2025 on Linkedin Email MiWay Customer Satisfaction Survey – Spring 2025 link


MiWay is committed to providing excellent transit services that meet the diverse needs of our community. We continually strive to improve our riders' experiences and understand the transportation choices of our residents. Your feedback is essential to helping MiWay better serve you!


MiWay banner


Why Participate?

Your insights will help us:

  • Improve overall rider satisfaction.
  • Enhance safety and reliability.
  • Strengthen customer service channels.
  • Identify barriers and encourage new riders to use MiWay.
  • Strengthen customer service and communication channels.

Participating in our survey only takes approximately 5 minutes and your responses will remain confidential.

Survey Overview

The Spring 2025 MiWay Customer Satisfaction Survey has two pathways:

For Current MiWay Riders:

  • Share your satisfaction with safety, reliability, customer service, and cleanliness.
  • Provide feedback on service information and communication.

For Non-Riders:

  • Help us understand your transportation needs and what prevents you from using MiWay.
  • Suggest improvements or incentives that would encourage you to try our transit services.


Thank You, Mississauga!

The Spring 2025 MiWay Customer Satisfaction Survey closed on April 30, 2025.
Whether you’re a daily rider or someone we hope to welcome aboard in the future, your five-minute contribution adds real momentum to making MiWay better for everyone—thank you!







Stay Connected!

Want to keep contributing to MiWay's improvement?

Register at Mivoice.ca to participate in future surveys and consultations.


MiWay is committed to providing excellent transit services that meet the diverse needs of our community. We continually strive to improve our riders' experiences and understand the transportation choices of our residents. Your feedback is essential to helping MiWay better serve you!


MiWay banner


Why Participate?

Your insights will help us:

  • Improve overall rider satisfaction.
  • Enhance safety and reliability.
  • Strengthen customer service channels.
  • Identify barriers and encourage new riders to use MiWay.
  • Strengthen customer service and communication channels.

Participating in our survey only takes approximately 5 minutes and your responses will remain confidential.

Survey Overview

The Spring 2025 MiWay Customer Satisfaction Survey has two pathways:

For Current MiWay Riders:

  • Share your satisfaction with safety, reliability, customer service, and cleanliness.
  • Provide feedback on service information and communication.

For Non-Riders:

  • Help us understand your transportation needs and what prevents you from using MiWay.
  • Suggest improvements or incentives that would encourage you to try our transit services.


Thank You, Mississauga!

The Spring 2025 MiWay Customer Satisfaction Survey closed on April 30, 2025.
Whether you’re a daily rider or someone we hope to welcome aboard in the future, your five-minute contribution adds real momentum to making MiWay better for everyone—thank you!







Stay Connected!

Want to keep contributing to MiWay's improvement?

Register at Mivoice.ca to participate in future surveys and consultations.

Page last updated: 01 May 2025, 11:35 AM